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OUTSOURCE STAFFING AND MANAGEMENT

OUTSOURCE STAFFING AND MANAGEMENT

Staffing and Management – Outsourcing for Continuity in IT Services

The success of IT operations is directly linked not only to robust infrastructures but also to professionals with the right competencies. However, when IT support services become dependent on individuals, situations such as an employee leaving or team changes can cause disruptions in a company's operations.

At this point, IT support outsourcing provides a strategic advantage for businesses. With our outsourced IT support solutions, your IT services continue seamlessly and sustainably without being dependent on a specific person or team. Managed IT services ensure continuity while expert personnel support keeps your IT infrastructure strong at all times.

On-Site Support: We provide IT personnel who work full-time or on a project basis at your business premises.

Remote Support: We offer remotely managed IT support services tailored to your needs, ensuring uninterrupted operational processes.

Hybrid Solutions: We combine on-site and remote support to create the most cost-effective and efficient model.


Our IT Staffing and Management Services

1. Temporary or Permanent IT Staffing

Ensuring the sustainability of IT services requires working with the right experts. Through our IT support services, we provide the right IT personnel to minimize operational risks.

  • IT expert support in on-site, remote, or hybrid models
  • Network specialists, system administrators, software developers, and cybersecurity professionals
  • Project-based or continuously managed IT services
  • Rapidly filling staffing gaps in your IT team

2. Project-Based Team Formation

In large-scale projects, relying on a single person or a specific team for IT processes creates operational risks. As IT support providers, we ensure continuity by forming flexible and specialized teams tailored to your project.

  • Dedicated teams for ERP, network management, cloud migration, and other projects
  • Maximum flexibility with remote, on-site, or hybrid support models
  • Uninterrupted support from project initiation to completion
  • Experts integrated with global IT teams

3. Outsourced IT Personnel Management

In-house IT teams are often dependent on specific employees. However, by outsourcing IT services through support firms, you can eliminate this dependency and make your operations sustainable.

  • Rapid recruitment processes to quickly fill IT staffing gaps
  • Sustainable IT support solutions unaffected by employee turnover
  • Managed IT services support to ensure uninterrupted IT operations
  • Options for providing IT personnel remotely or on-site

Advantages of Outsourcing IT Support

1. IT Continuity: Prevent Dependency on Individuals

The resignation, extended leave, or internal team changes of an IT staff member can disrupt IT operations. With outsourced IT support services, your business’s IT services continue uninterrupted without being dependent on individuals.

2. Cost and Resource Optimization

Hiring full-time IT personnel requires high costs. By working with IT support companies, you only pay for the services you need, avoiding unnecessary salary and benefits expenses.

3. Flexibility and Access to Expert Teams

As your business grows, you can expand your IT team on-site, remotely, or with hybrid work models or make it flexible according to your needs.

4. IT Management at Global Standards

For large-scale projects, integrating local IT teams with global processes can be challenging. Through IT support solutions, we offer technical expertise in international projects and provide teams that work in coordination with global IT operations.


Our Clients for IT Staffing Services

By working with large-scale companies for many years, we have ensured that IT support services are managed sustainably without dependence on individuals. Here are some of our clients and the solutions we have provided:

1. Hilti Construction Materials

✅ Providing uninterrupted IT personnel support for 15 years. Despite changes in the IT team, service quality has been consistently maintained.

✅ Successfully set up IT infrastructure for more than 20 new locations, ensuring business processes continue independently of personnel.

✅ Took on critical roles in projects carried out with global IT teams, earning appreciation letters and reference letters.

2. Miele Home Appliances

✅ Providing IT support services for 10 years.

✅ Offering first-level full-time on-site support and flexible solutions with network, server, and security teams at the second and third levels.

✅ Established sustainable IT infrastructure for more than 10 new location openings, headquarters expansions, and relocation projects across different cities in Turkey.

✅ Acted as a bridge between IT teams and business units during the global ERP transition, contributing to project success.

3. Clariant International

✅ Integrated the IT infrastructure of an acquired company in Israel into Clariant Global IT systems.

✅ Hired suitable IT personnel within two weeks and successfully completed the transition process in three months.

✅ Coordinated with global IT teams to ensure IT continuity during network connections, server migrations, and end-user system transitions.

Work with our strong IT teams and ensure your IT operations are sustainable without being dependent on personnel!